Shipping Policy
At MODOVEX, we are committed to providing the best shopping experience for our customers. Below are the details of our shipping policy:
1. Order Processing Time
- After payment confirmation, your order will typically be processed within 1 to 2 business days. We strive to ship orders as quickly as possible.
2. Delivery Time
- Delivery time typically ranges from 6 to 15 business days, depending on the destination country.
- Please note that these times are approximate and may change due to unforeseen circumstances (such as weather conditions, holidays, and customs issues).
3. Shipping Costs
- All shipping costs for countries around the world are completely free. The final amount you pay will be the same as the price specified in the product details.
4. Sanction Policies
- Due to international laws, shipping goods to countries that are on the sanctions list is not possible. Please ensure that your destination country is not on this list before placing an order.
5. Order Tracking
- After your order has been shipped, a tracking number will be sent to you, which you can use to track the status of your order.
- To track your order, please visit [the shipping company's website] and enter your tracking number.
6. Responsibility
- We will not be responsible for damages or delays caused by shipping. If you encounter any issues with shipping, please contact us.
7. Change of Shipping Address
- If you need to change your shipping address, please contact us immediately after placing your order. Changes to the address may not be possible after the order has been processed.
8. International Orders
- For international orders, please note that customs duties and import taxes may be the responsibility of the customer. We cannot predict customs fees or import taxes. The responsibility for these costs lies with the customer.
9. Questions and Contact
- If you have any questions regarding our shipping policy or need more information, please contact us at info@modovex.com or reach out to us via WhatsApp.